GDPR

GDPR and Oban Marina

 

Privacy Policy

 

From the 25th May 2018 the new General Data Protection Regulations (GDPR) will govern the protection of personal data.   

 

At Oban Marina, we are committed to keeping your data safe and secure and ensuring that we are compliant with all the relevant legislation. 

The main aim of the GDPR is to provide more control over how organisations use data. Companies have an obligation to store securely customer data, be transparent about any data held when asking new and existing participants to supply details, and also to delete any data once expired or when asked to do so by its clients.

 

Our policy here at the Marina is to take data from our customers i.e. berth-holders and store it on a system called Marina Genius. This is password protected and has a limited number of authorized users. We do not share the data with any other organisation or individual and we do not use it for marketing purposes. It is purely held so that we can contact berth-holders regarding their boats. If at any time you wish us to delete your data when you are no longer a berth-holder then please do contact us.

 

Some customer data is stored as hard copy and locked securely away in our offices. Any “out of hours” forms which are completed upon arrival when the Reception is closed will be transferred to Marina Genius and the paper copy destroyed.

Any credit card details for payments made over the phone are not held or stored by us at any time.

You as our customers, have the right to access your data at any time and may contact us to do so.

 

We have appointed a Data Protection Officer to oversee the policy. This will be Jillian Blair who runs our Reception.

 

Please do contact us if you have any questions regarding GDPR.

Advance Notice of Ferry Timetable over Christmas and New Year

FRIDAY 22nd DECEMBER 2017 - WEDNESDAY 3rd JANUARY 2018

The following ferries must be booked the day before: 

Kerrera to Oban 08:10, 0900                         Oban to Kerrera 08:20, 0910

All other scheduled ferries will not run unless booked 2 hours in advance. 

NO FERRY SERVICE on 25th and 26th DECEMBER 2017, 1st and 2nd JANUARY 2018. 

 

We look forward to seeing you in the New Year!

Merry Christmas from all at Oban Marina

 

Oban Marina Featuring in #OnTheWindPodcast episode #215

Oban Marina Featuring in #OnTheWindPodcast episode #215

#OnTheWindPostcast Episode #215

Gary Adams is the new owner of Oban Marina, in Scotland, which we visited on Isbjorn in June. He's also a former Clipper Race crewmember, who sailed with our friend - and podcast #184 guest - Ollie Cotterell. Gary & Andy sat down on the island of Kerrera to talk about Gary's sailing & business background, his Clipper Race experience and what it's like owning a marina.

Read More

Advance notice of winter ferry timetable - from 1st October 2017

We are looking forward to our last month of summer here at Oban Marina.

From the 1st October 2017 we will go into 'Winter Mode'!

Please see our scheduled ferry timetable below.

Please note the ferries will not run empty, so please ring the Marina Reception on 01631565333 if you would like to use this service.

Winter Ferry Timetable
1st October 2017 – 31st March 2018:

From North Pier, Oban
08:20
09:10
11:10
13:10
15:10
17:30

From Oban Marina, Kerrera
08:10
09:00
11:00
13:00
15:00
17:20

Please speak to the marina reception team to book a ferry as they will not run empty.

Water Taxi service £20 return – subject to availability outside of scheduled ferry timetable

Please note: The first ferry will leave Kerrera at 08:10 and the last ferry leaves Kerrera at 17:20 and returns at 17:30

Introducing our new menu!

Enjoy! The Team at Oban Marina

Progress to date at Oban Marina....

Hi Everyone,

We have had a busy few weeks at the marina, working to improve our services and facilities for the summer. Here are a few of the tasks which have been keeping us out of trouble:

  • We have filled two 18 wheeler articulated lorries with rubbish to start clearing the site, this will be an ongoing task in order to keep our yard safe and clean.
  • We have managed a small refurbishment of the shower block and reception. Our plan is to completely re-develop these facilities over the winter.  As sailors ourselves, we know how important a good shower is after a cold and windy passage!
  • We have had a new internet system installed by BOBbroadband and now have 100MBs to the island.  This is giving us 30MBs currently and we are working on upgrading the local network.
  • Our hoists and crane have been serviced and a maintenance plan has been developed.
  • We have arranged for a new fuel pump to be installed at the beginning of May, and hope to be able to provide fuel for our guests soon after.
  • We are currently interviewing chefs for our restaurant, so watch this space! We hope to have the bar open again by the middle of May...

The team at Oban Marina

Our new water management system!

As an Island Marina, water is a precious resource.  

Our new flag system will let you know how full our storage tanks are.

Contrary to popular belief, it doesn't always rain in Scotland! Using this system we hope to be able to provide water throughout what we hope turns out be a beautiful summer.

GREEN FLAG - no water restrictions in place

YELLOW FLAG - boat washing restricted

RED FLAG - water available in marina showers, but not to pontoons.

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New parking options for our berth holders

We are pleased to offer our berth holders secure parking at Hazelbank Motors Oban, who also include one return taxi journey (from your car to the north pier ferry) in their fees. 

Prices start from £7 per day for parking only.

£10 per day including taxi on arrival and departure.

£45 per week including taxi on arrival and departure.

Please ring Sue at Hazelbank Motors directly to organise this: 01631 566476

Introducing the new owners of Oban Marina

Dear All

It is a pleasure to introduce ourselves as the new Owners / Directors of Oban Marina.

Firstly; we’d like to thank all of you for your forbearance and understanding over the past few months. It has, understandably, been unsettling not knowing the future of the marina, we really do appreciate your patience.

Rest assured it is our intention to keep the marina in Oban. We are committed to you our customers, to the community we work in and to the marina itself. We also realize that there have been many promises made, and a number of false dawns. With this in mind we will be careful not to over promise, but to work hard on gradual improvement and to listen to you, our customers. Your new Management Team are all sailors, this allows us to truly appreciate how precious your time on the water is, and how important it is to know your boat is safe, secure & berthed where “she” will be tended to and looked after.

We will be writing to our Berth Holders shortly to introduce ourselves, and explain further some of our hopes for 2017 and beyond.

We look forward to welcoming you at Oban Marina

Gary Adams & Catherine Peat